Client

The client, headquartered in Mumbai, provides guaranteed clearing and settlement functions for transactions in Money, G-Secs, foreign exchange, and derivative markets. They also provide a non-guaranteed settlement for rupee interest rate derivatives and cross-currency transactions through their bank. They are also the trade repository for all OTC transactions in the forex, interest rate, and credit derivative transactions.

Need

To fix the issue of intermittent application disconnects in the new platform to avoid reputation and revenue loss

Challenge

Trading members connect to the exchange over an MPLS setup. The exchange has recently revamped the trading platform for meeting growing business demands & improving overall business agility. However, member banks face intermittent application disconnects in the new platform

Solution

• Executed information gathering and validation to:
  • Understand current network architecture and application interaction
  • Understand recent changes to the application and infrastructure
  • Gather statistical data about the current issues and validate configurations
• Captured and analyzed live data in the back end as well as the front end
• Submitted findings and analysis

Outcome

By adopting the above recommendations, the customer was able to find a quick and permanent fix of issues and improved their platform’s stability