Troubleshooting services
Provide expert assistance to understand, analyse and recommend fixes for any network or security related issues.
This offering includes:
- Information gathering and validation
- Understand current network architecture
- Understand application architecture flow/ interaction
- Understand recent changes to the application and infrastructure
- Gather statistical data about the current issues
- Validate configurations
- Data Capture
- Capture live data in the back end as well as the front end (end user)
- Capture mock data
- Analysis
- Analyse captured data
- Reporting
- Submit findings and analysis
- Sign-off
Benefits:
- Access to best practices and expert assistance to resolve long-standing or complex issues
- Quick and permanent fix of issues through a diligent and rigorous approach
- Improved business agility through faster resolution
Success Stories
